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5 Courses 6 Categories

8 Courses
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Customer Service

These courses cover essential topics such as effective communication, problem-solving, conflict resolution, active listening, empathy, and maintaining professionalism. They may also address handling challenging situations, building customer loyalty, and understanding customer needs. Customer service courses aim to equip participants with the tools to create positive customer experiences, foster strong relationships, and drive satisfaction and retention, benefiting both the individual and the organization.

5 Courses
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Financial

These courses cover a wide range of topics, including budgeting, saving, investing, financial planning, debt management, and understanding financial markets. Some courses focus on personal finance, helping individuals achieve financial literacy and make informed decisions about their money, while others are geared toward professionals in accounting, banking, or financial analysis. Financial courses aim to provide participants with the knowledge and skills needed to achieve financial stability, grow wealth, and navigate complex financial systems.

11 Courses
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Montessori Course

Montessori courses provide comprehensive training in the principles and practices of the Montessori educational approach, developed by Dr. Maria Montessori. These courses focus on child-centered learning, fostering independence, and nurturing curiosity through hands-on, experiential activities. Participants learn how to create prepared environments, use specialized Montessori materials, and implement age-appropriate lessons that support self-directed learning. Designed for educators, parents, and caregivers, Montessori courses emphasize respect for a child’s natural development and empower learners to cultivate lifelong skills in a holistic and meaningful way.

Onboarding
2 Course categories
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Onboarding

These courses provide essential information about the organization's culture, policies, procedures, roles, and expectations. They often include introductions to tools, resources, and key personnel to ensure participants feel prepared and supported in their new environment. Onboarding courses aim to build confidence, foster engagement, and accelerate the transition process, ultimately setting participants up for long-term success and productivity.

19 Courses
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Professional Development Courses

Professional Development courses are structured programs designed to enhance knowledge, skills, and competencies in a specific field or area of interest. These courses aim to support individuals in their career growth, improve workplace performance, and address industry-specific challenges. They may include topics such as leadership, effective communication, teaching strategies, regulatory compliance, and personal development. Typically offered in various formats—online, in-person, or hybrid—they provide practical tools, resources, and insights to foster continuous learning and professional excellence.

Teachership
3 Course categories
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Teachership

It goes beyond merely instructing and involves inspiring, mentoring, and guiding learners toward personal and academic growth. Teachership embodies a blend of expertise in subject matter, effective communication, empathy, adaptability, and a commitment to fostering a positive and inclusive learning environment. Teachers who exemplify strong teachership act as role models, encourage critical thinking, and support lifelong learning by nurturing curiosity, creativity, and collaboration among their students.

2024 Peak Performance Mastery Level 1A
IC360 Course Catalog
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IC360 Course Catalog

2024 Peak Performance Mastery Level 1A

This is the first course in the Peak Performance series. It is an attestation stating that the staff member has completed the company orientation course and training on the company handbook. Only a company manager has permission to enroll individual staff members in this course.

NY Sexual Harassment Prevention Training for 2025
IC360 Course Catalog
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IC360 Course Catalog

NY Sexual Harassment Prevention Training for 2025

The New York State Sexual Harassment Prevention Training is a mandatory program designed to educate employees and employers about recognizing, preventing, and addressing sexual harassment in the workplace. This annual training is required for all employers in New York State, regardless of size, and must be interactive, providing opportunities for participant engagement.

IC360 ECE Healthy Advantage for Team Members
IC360 Course Catalog
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IC360 ECE Healthy Advantage Solution
IC360 Course Catalog
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